We have a new knowledge base to answer any questions that you have about the theme:
http://themovation.helpscoutdocs.com/
If you have any questions not answered in the knowledge base, please feel free to open a ticket here on Ticksy.
Are you using Stratus V2? Not sure? Please see important update instructions for Stratus here.
Are you using Bellevue V1? Not sure? Please see important update instructions for Bellevue here.
Are you using Entrepreneur V1? Not sure? Please see important update instructions for Entrepreneur here.
For Embark (All versions), Stratus (V3), Bellevue (V2), Entrepreneur (V2), Pursuit (V2), please use the auto update plugin included with the theme setup.
For Eatery:
The latest versions of our themes can be download any time from your ThemeForest download page.
First of all we recommend making a backup of your files and database when updating the theme, just in case even though it should go over smoothly.
If you have made any modifications to the core theme files without using the included child theme then you’ll need to make note of the changes, and in that case we would definitely recommend making a backup. A program like WinMerge (Windows) or DiffMerge (Cross platform) can also be very helpful in that situation. For theme file changes, we always recommend using the included child theme instead of editing the main/parent theme itself.
If you haven’t made any core theme file changes, the best way to update the theme would be to extract the download package and overwrite the (parent) theme folder over FTP.
If you’re not familiar with FTP, then you can just go into the WP dashboard and delete the (parent) theme, then install the newly downloaded version of the theme as you normally would (note that you’ll have to switch the theme before deleting it if you are not using a child theme, since WP doesn’t allow you to delete the active theme.) Since your content and settings are stored in the database, you won’t be deleting that content.
If you have any questions, feel free to open a support ticket.
This is a common error are there are two zips you download from themeforest, a solution to this issue is in this article.
https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.61327468.1140640435.1445836150
I hope this helps.
Login into your WordPress admin panel and go to “Appearance” -> “Themes”. Here are listed all your installed themes. Click on desired theme and pop-up window will appear. On the right-side, near theme name is displayed theme version. This method works both for active and inactive themes.
Please make sure you know which version of Pursuit you are currently using before continuing. Not sure?
The most recent version of Pursuit 1 is Version 1.2.6 and you can download it here.
Once you have downloaded the zip from the link above, unzip it on your local drive.
Still not sure? Please open a ticket and we will be happy to assist.
Updates & Fixes
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Initial Release
You can find out quickly and easily. From WP Dash / Appearance / Themes / you can click on the Pursuit theme and notice the version number.
Example for Pursuit Version 1
Example for Pursuit Version 2
Once you know your version, please use the following links to get the latest theme files.
We don't recommend updating from V1 -> V2 at this time. We encourage you to upgrade version to to 1.2.5 which is the most up to date version 1.
We will continue to keep this version updated for you.
If you would like to run version 2, download the latest from ThemeForest and install on a separate demo site so that you can test it out and run your old site at the same time as the new version. Then you can manually migrate your content over.
In early 2018 we launched the largest update ever for our Pursuit theme that includes a long list of new features and improvements, the most important one being a brand new visual drag and drop builder.
Our original meta box page builder system worked very well, but now that Pursuit had been available for 3+ years a lot changed and the new system is a great improvement.
We wanted to deliver the best possible experience and didn't want to compromise on the features of the new version which is based around the powerful Elementor builder. Since it's a different page builder from the previous version, there isn't a simple upgrade option from v1 to v2. So for all existing customers, you have the option to continue to use v1, or included for free - you can install v2 as a new theme and recreate your content in the new system.
If you choose to upgrade to v2, we recommend starting with a clean install on a new site.
There is separate documentation for the new version which is available here: http://themovation.helpscoutdocs.com
If you have any questions, please feel free to open a ticket here on the support system: https://themovation.ticksy.com/